Operation cannot be performed because the message has been changed

Microsoft Outlook is one of the popular email clients that is used by a lot of people worldwide for sending and receiving emails. Similar Gmail, Outlook also has a feature to move specific emails to a particular folder. This feature is useful when it comes to searching for important emails in Outlook. If any kind of error occurs in Outlook, it makes it very frustrating for the users. In this commodity, we will talk almost an error bulletin "The operation cannot exist performed because the message has been changed" that occurs in the Outlook desktop app while moving the emails to a particular folder. Some users take also experienced the aforementioned mistake message while sending emails.

Operation cannot be performed Outlook error

The functioning cannot be performed because the message has been changed

There are some temporary fixes that some users have tried and were able to solve the problem. We take described these solutions beneath:

Marker Unread the message yous are experiencing the fault with while moving it to another folder. After that, you may be able to move it to the desired binder.
Delete the email that you want to motion to a particular folder. This will move it to the Deleted Items. Now, open up the Deleted items and right-click on your e-mail to move it to the desired folder.
Open up another email bulletin and then the one you are experiencing the error with. Now, you may exist able to motility it to the desired folder.

The in a higher place fixes are temporary fixes, hence, they volition not solve the outcome permanently. If you desire to get rid of the problem permanently, try the following solutions:

Run Microsoft SARA (Back up and Recovery Banana) tool
Disable Conversation Clean Up options
Delete the email from Drafts
Troubleshoot Outlook in Safe Mode
Disable your Antivirus Electronic mail Scanner
Contact Kaspersky customer back up (solution for Kaspersky antivirus users)
Configure IMAP account settings (solutions for the users with an IMAP business relationship in Outlook)
Turn off Autosave in Outlook
Perform an Online Repair

Let's see these solutions in item.

ane] Run Microsoft Support and Recovery Banana Tool

Microsoft Support and Recovery Assistant

Microsoft Back up and Recovery Banana Tool is a desktop client that helps users troubleshoot and diagnose issues. It runs tests on a computer to identify the cause of the problem and offers the best solution to the users to fix the issue. You can run this tool if you are experiencing an error with Office, Office 365, and Windows. If this tool fails to fix the problem, information technology will give you some suggestions to set up the issue.

The steps to run the SARA tool are listed below:

Visit microsoft.com to download the SARA tool.
Run the installer file to install the tool on your arrangement.
Run the tool, read the Microsoft Services Agreement, and click I Agree if yous accept the agreement.
Select the app yous are experiencing the trouble with and click Next.
Select the trouble and click Side by side.
Follow the on-screen instructions.

2] Disable Conversation Clean Up options

Disabling the Conversation Clean Up options has stock-still the issue for a lot of users. Hence, there are high chances that this solution will work for you too.

Disable Conversation Clean Up options Outlook

Follow the instructions below:

Launch Microsoft Outlook.
Go to "File > Options."
Select Mail service from the left side in the Outlook Options window.
Scroll down and uncheck the "When a reply modifies a bulletin, don't move the original" option. You will find this selection under the Conversation Clean Upwardly section.
Click OK.
Restart Outlook.

If the higher up pick is already unchecked in Outlook Settings, check or enable it, restart Outlook, and so follow the above steps to uncheck the same option and so restart Outlook once more.

Bank check if the issue is stock-still or not. If y'all still feel the aforementioned issue, uncheck all the options in the chat Clean Upward section in Outlook and restart Outlook. This should fix the result.

three] Delete the e-mail from Drafts

If you are receiving the mistake bulletin "The Functioning cannot be performed because the message has been changed" while sending emails, there might be an existing electronic mail in Drafts for the same email address. This consequence can be fixed by deleting that email from Drafts. Follow the instructions beneath:

First, open Drafts and check whether in that location is whatever email message saved for the same email cord. If yes, you accept to delete it. Merely earlier you do and so, copy the entire email message from the Compose email window and paste it into whatever word processing software or text editor tool, like Notepad.
Close the Compose email window. You will receive a popup message asking y'all whether you want to save this electronic mail or not. Click No.
Now, open your Drafts and delete the email.
Open the Compose email window, paste your copied bulletin in that location, and click Send.

The message should be sent this time without displaying the fault bulletin.

Related: Email notification sound is not working in Outlook.

4] Troubleshoot Outlook in Safe Mode

Some users take establish the following Add-ins the cause of the problem:

Adobe Send & Rails for Microsoft Outlook – Acrobat
Kaspersky Outlook Anti-Virus

If you take installed any of the to a higher place Add-ins, disable these Add together-ins and and then bank check if the error occurs. This will save your time in troubleshooting Outlook in Safe Fashion.

If y'all did not install these Add together-ins, proceed ahead and troubleshoot Outlook in Safe Mode to identify the problematic Add-in. Nosotros have explained the entire procedure below:

Press Win + R keys to launch the Run command box.
Type outlook.exe /safe and click OK. This will launch Microsoft Outlook in Safe Mode.
Now, get to "File > Options."
Select Add-ins from the left pane in the Outlook Options window.
Select COM Add-Ins in the Manage drop-downwards bill of fare and click on the Become button.
Disable each Add-in and then try to movement or send the email and see if Outlook throws the same error message. If aye, disable some other Add-in and then move or send the e-mail. Repeat this process till you stop receiving the error message.

When y'all are able to motility or send the email without receiving the mistake message after disabling a detail Add-in, that Add-in is the culprit. Now, exit Outlook Safe Mode and launch Outlook in the normal mode. Remove the problematic Add-in.

five] Disable your Antivirus Email Scanner

Some antivirus programs come with an Email Scanner. The E-mail Scanner in antivirus software scans emails and attachments before you download them. Sometimes this Email Scanning service causes some issues with Electronic mail Clients. If your antivirus software supports the E-mail Scanning feature and you take enabled it, you might be experiencing the issue due to this service.

Disable Email Scanning and then try to move or transport your email messages. This may fix the issue.

half dozen] Contact Kaspersky customer support (solution for Kaspersky antivirus users)

Some users take stated that the mistake was fixed when they disabled Kaspersky antivirus. Disable Kaspersky antivirus and check whether y'all are able to transport or move the emails. If yep, we suggest you contact Kaspersky customer back up to get this issue fixed from their side.

7] Configure IMAP business relationship settings (solution for the users with an IMAP account in Outlook)

Outlook offers three types of accounts, Exchange, IMAP, and POP. If you lot are using an IMAP account in Outlook, this solution may assistance you set up the issue.

Configure IMAP Settings Outlook

Follow the instructions written below:

Launch Microsoft Outlook.
Get to "File > Account Settings." Click Account Settings over again.
Double-click on your IMAP account and click More Settings.
Click on the Advanced tab.
In the IMAP Business relationship Settings window, type Inbox in the Root binder path field.
Click Next and and then OK to save the settings.

At present, you should exist able to move and send the email.

Related: Fix Outlook crashes when sending an e-mail.

eight] Plough off Autosave in Outlook

Turning off the Autosave option In Outlook has stock-still the issue for many users. Y'all can also try this fix but after disabling the Autosave feature, Outlook volition non save your email letters automatically to Drafts.

The instructions to disable this feature in Outlook are listed below:

Launch Microsoft Outlook.
Go to "File > Options."
Select Mail from the left pane.
Whorl downwardly to locate the Relieve messages section.
Uncheck the checkbox that says "Automatically save items that have not been sent later this many minutes."
Click OK to salvage the settings.

Restart Outlook and cheque if the issue occurs. If this does non set the result, you can turn on the Autosave feature again.

ix] Perform an Online Repair

If none of the above solutions prepare the issue, performing an Online Repair to Microsoft Office is the last hope. If you still experience the issue after preparing Outlook, we suggest you contact Microsoft support.

Why exercise I proceed getting an error message in Outlook?

There are many reasons for which you lot receive mistake letters in Outlook. One of the most common reasons is the net connectivity issue. Sometimes, Outlook throws error messages due to a poor or unstable internet connection. The most common reason for which many users experience several errors in Outlook is the corruption in .pst and .ost files. In this instance, repairing the .pst and .ost files can fix the problem.

How practise y'all reset Outlook?

Both Windows 11 and Windows x operating systems have a built-in selection to repair and reset the installed apps. The option to reset Outlook is bachelor in Windows 11/ten Settings.

Promise this helps.

Read next: Fix The gear up of folders cannot exist opened Outlook error.

Operation cannot be performed Outlook error